Terms & Website Use

Last updated: 31 August 2026.

1. Website information

This website provides general information about UTN Logistics services. Content may change as the business and platform develop.

2. Enquiries are not bookings

Submitting a quote or contact form does not create a confirmed booking or guarantee availability. A service becomes confirmed only when UTN has accepted the requirement and communicated the applicable commercial and operational terms.

3. Accurate job information

Customers are responsible for giving accurate information about the goods, dimensions, weight, value, addresses, access restrictions, handling requirements and timing. Certain goods may be refused or require special arrangements.

4. Pricing and availability

Prices and service availability depend on the specific job. Website descriptions do not constitute a fixed-price offer.

5. Insurance and liability

Any insurance or liability applicable to a transport booking is governed by the terms confirmed for that booking and the relevant policies/contracts. Customers should disclose unusual, high-value, fragile, restricted or specialist goods before booking.

6. Website use

You must not misuse the website, attempt unauthorised access, submit malicious material or interfere with the website or its connected systems.

7. Intellectual property

UTN branding, website design, written content and original materials are protected by applicable intellectual property rights. They may not be reproduced for commercial use without permission.

8. External services

This website may use or link to third-party services such as communications, maps, hosting or payment providers. Their own terms may also apply.

9. Contact

Questions about a delivery or these website terms can be sent through our contact page.